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Services

Comprehensive business solutions: from resolving partnership conflicts to building a sustainable corporate culture of accord.

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Mediation-led business transformation

From diagnosing internal processes to embedding a culture of concord and providing ongoing support.

Diagnostics and analytics

We analyse the organisational structure, identify communication gaps and assess their impact on business performance. We find hidden points of tension and conflicts of interest, assess their impact on profits and create a company risk map.

Tools: analysis of information and documents, interviewing, training and intensive courses.

Result: A report and proposed options for mediation-led transformation.

Strategic session

We form the client’s team and moderate the strategic session. Its purpose is to jointly create a roadmap for mediation-led transformation.

Implementation of the roadmap

Embedding a culture of concord

We select, develop and implement training programmes, build skills and competencies, prepare internal mediators, teach negotiation techniques and integrate mediation practices into business processes.

Mediation support

Mentoring, expert case design, mediations and business sessions, and supervision.

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System training and implementation

We change the company’s DNA: training teams and leaders and conducting intensive negotiation and communication training, strategy sessions and business sessions.

  • We train internal mediators from among your managers and HR specialists.

  • We embed a culture of accord into the legal framework of the business.

  • We develop packages of local regulations, policies and procedures that formalise mediation within internal business processes.

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Dealing with group conflicts

Organisational, corporate and employment conflicts

We combine restorative programmes, a provocative approach and established group-conflict methods within a mediation framework.

  • We eliminate the split between top management and departments.

  • We restore constructive interaction within teams.

  • We reduce staff turnover and protect the company against abusive employee claims.

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Mediation of corporate and partnership disputes

We bring companies out of deadlock. We help founders agree on dividing assets, leaving the business or changing direction without destructive litigation, while preserving the company’s value and confidentiality.

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Mediation of commercial disputes

We resolve conflicts with contractors, suppliers and clients. We redirect protracted arbitration proceedings towards constructive solutions, helping restructure debt and restore disrupted supply chains.

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Bankruptcy, banking and tax mediation

We work with risks arising from credit and security transactions. We protect beneficiaries from subsidiary liability and conduct complex negotiations with the Federal Tax Service, banks and creditors. We help find common ground for settlement agreements and financial recovery.

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Business sessions

A format for partners to work with a neutral facilitator not on current conflicts, but on situations that may become problematic in the future. It is a focused, structured discussion of key questions around business operations, the distribution of duties, risks and privileges among co-owners, business succession and estate planning, followed by formalising the agreements reached.

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Cooperation models for mediated business transformation

We are ready to discuss a cooperation framework for any individual service. We also offer structured service packages.

Collaboration model

Basic

Concord Prism cooperation model

A 72-hour training course for up to 10 internal mediators.

A one-year retainer agreement.

24/7 mentoring chat.

An intensive session three months after the course to address problem areas in the work of internal mediators.

2 case-design sessions with at least 2 experts.

1 on-request online communication workshop every six months, lasting 1.5 hours.

2 conflict consultations.